ACCESSIBILITY STATEMENT

The Eliza Jane is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback.

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at (504) 882-1234 or via email at fo@theelizajane.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Eliza Jane website may contain material from various third-party web links, including social media, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from these third-party links. If you are need further assistance or need to report an issue, please contact us.

ACCESSIBLE FEATURES AND AMENITIES

The Eliza Jane is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

ADA Property Features:

· Accessible public entrance.

· The registration desk is 41 inches high with pods. Hotel has a mobile check in/concierge desk and able to accommodate anyone at a registration desk or seated area

· Accessible route from the public entrance to the registration area and accessible rooms.

· Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.

· Accessible emergency exit plan.

· Accessible public restroom.

· Accessible route from parking area to the main entrance.

· Accessible parking in Valet.

· Visual (strobe light) alarms.

· Guest room televisions have closed captioning

· Braille signage throughout.

· Accessible food and beverage outlets: Accessible route to all food and beverage outlets from the public entrance and accessible rooms.

· Accessible meeting and event facilities (located on 1st floor) and accessible route to all meeting and event facilities from the public entrance and accessible rooms.

· Service dogs are welcome at The Eliza Jane.

ACCESSIBLE GUESTROOMS:

King Accessible with Access Tub (1)

This mobility and hearing accessible room features one King size bed. The bath is equipped with ADA Bath. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request.

For your comfort and convenience:

· Type of Room (King)

· ADA Bath and Shower combination

· Visual strobe light alarms

· Braille room numbers

· Lowered light switches

· Lowered door peep hole

· Lowered shelf storage

King Accessible Suite with Access Tub (1)

This mobility and hearing accessible room features one King size bed. The bath is equipped with ADA Bath. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

· Type of Room (King)

· ADA Bath and Shower combination

· Visual strobe light alarms

· Braille room numbers

· Lowered light switches

· Lowered door peep hole

· Lowered shelf storage

Queen/Queen Accessible with Access Tub (5)

This mobility room features two queen-size beds. The bath is equipped with Roll-in shower.

For your comfort and convenience:

· Type of Room (Queen/Queen)

· ADA Bath and Shower combination

· Braille room numbers

· Lowered light switches

· Lowered shelf storage

Queen/Queen Accessible Suite with Roll in Shower (2)

This mobility room features two queen-size beds. The bath is equipped with Roll-in shower.

For your comfort and convenience:

· Type of Room (Queen/Queen)

· Roll-in shower

· Braille room numbers

· Lowered light switches

· Lowered shelf storage